FAQs

Where is your office?

My office is mobile. I am based in Logan Square (near northwest Chicago), but I can meet you at your home or office, a local coffee shop or even a grocery store. Lunch and Learns take place at your office. In addition to those options, follow-up sessions can take place through FaceTime, Skype or over the phone.

When are appointments available?

My "office" hours are Monday, Tuesday, Wednesday and Friday from 6pm to 9pm. Requests for appointments outside of those hours (including weekends) are evaluated on a case-by-case basis. 

Do you take insurance? What forms of payment do you accept?

At this time, I do not accept insurance. However, I can provide you with a coded invoice you can submit yourself for reimbursement. You will need to check with your insurance company to determine what services are covered. 

I accept cash and credit cards, including Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Payment is due at the time of service.

What is your cancellation policy?

I have a 12-hour cancellation / rescheduling policy. If you miss your appointment, cancel or change your appointment with less than 12 hours notice, you will be charged for your appointment.

This policy is in place out of respect for both me and my clients. Cancellations with less than 12 hours notice are difficult to fill. By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot.

Thank you for your understanding and cooperation.

What do I need to know for my first visit?

Prior to the first meeting, I will email you a couple of forms to fill out and bring with you. They include some very basic information about you, consent for treatment, release forms, privacy practices, and payment information.

Additionally, it would be helpful to to have a food log for a couple of days. This gives a picture of habits and preferences, and is a good starting place for us. The more accurate and complete your record is, the better information I can give you, but don't stress about it being perfect.

The first visit will involve a thorough assessment, lasting 60 minutes. This will include what brought you to nutrition counseling, past diets, what has worked and what hasn't, your medical concerns, and what you hope to get out of our time together. We'll discuss a few steps to get started, and decide together what kind of follow-up needs you have. 

Follow-up meetings will vary depending on your needs. They will last up to 60 minutes, and may focus on new skills or information, accountability and support, and changes or new recommendations to meet your goals. 

What's the difference between a Registered Dietitian (RD) and a Nutritionist?

A Registered Dietitian (RD) is a food and nutrition expert! The RD credential is a legally protected title. To become an RD, individuals must have earned at least a bachelor’s degree with appropriate coursework, must have completed at least 1200 hours of supervised practice experience at an accredited facility, and passed a national examination administered by the Commission on Dietetic Registration. Once registered, RDs maintain their credentials by completing continuing professional educational requirements. 

In many states - including Illinois - there are no requirements for calling yourself a nutritionist and it is not a nationally recognized professional credential. Anyone can call themselves a nutritionist, so they may be well educated in health or nutrition, or have no education whatsoever. There is no regulation or accountability for the term. 

To learn more, visit EatRight.org.